On your first visit you will meet your medical provider, recount your medical history and other
information and have a physical exam. Please bring a list of any medications you are taking, including
over-the-counter and herbal preparations. A family member or caregiver is always welcome to come
with you. Remember, however, that your provider may ask very personal questions. It is important that
you answer these questions honestly and fully as the answers may have important implications for your
care. Please arrive 30 minutes before your appointment so that you can register and complete
When you have an appointment scheduled with your own provider, that is who you will see. If you
need to schedule an appointment urgently and your provider is not available, we may ask if you would
like to be seen by another medical provider. This often makes it possible for you to be seen sooner.
Please contact your pharmacy and they will send us an electronic referral request. We like to do it this way to ensure your prescription is tracked properly, and help us with our compliance in giving you’re the best care that you deserve.
Lab test and x-ray results may take up to 5 business days. If after 5 business days, if you have not
heard back from our office please log onto your Health Portal to verify results or call our office.
Please call 402-441-3575, and you will be directly connected to our Business Office. Their hours are
Each insurance plan is very different; therefore, we recommend that you contact your insurance plan
to determine if the anticipated services are a benefit of your individual plan. We are only able to provide
quotes for the office visit portion of your visit. If the services are not covered, we can work with you to
develop a payment plan.